Care & Maintenance

Carpet Care

A regular maintenance program is of the most importance for extending and maximizing the life and appearance of your new carpet. Please make sure to read the manufacturer guidelines.

  • The most important part is to vacuum areas often that receive the most traffic, such as hallways, stairs, and exterior entryways in the home. Ideally, vacuum all the floor coverings a minimum of once a week, and the high-traffic areas more often, based on the usage. If you have pets, you may need to vacuum some areas daily. Removing loose soil while it remains on the carpet’s surface is important so that it is not walked into the carpet pile.
  • Remove spots as soon as something is spilled or tracked on the carpet. If spills or soil are allowed to remain, they may become permanent. Blot liquids with a dry, white, absorbent cloth or white paper towels. Do not scrub the area! Scrubbing can cause pile distortion in the affected area. Continue to use a dry cloth or paper towels until the area is completely dry.

Check out the Carpet Rug Institute’s website for more in depth carpet cleaning information!


Wood & Laminate Care

Carpet fibers are designed to hide soil and reflect light, however, even with carpet’s ability to resist soiling and stains a regular maintenance program is of the most importance for extending the life and appearance of your new carpet.

  • Do not use a traditional wet mop, water and wood or laminate floors do not mix! Wood floors require a relative humidity similar to your personal comfort levels to limit cracking and swelling over time. Limiting excessive heat and moisture will ensure that your floors perform as they should.
  • Use a good dust mop, one with a 12 to 18 inch cotton head, and a special dust mop treatment. Make sure to have plenty of clean cloths so that you can change them out as you clean. Many people will use the same cleaner for the whole job and all they did was smear the dirt versus remove it.
  • Sweeping and vacuuming are fine, as long as the vacum is for hard surface. So it should not have a spinning beater bar that is used for carpets. Canister vacuums with special bare floor attachments are the best way to get rid of all the dirt and dust.
  • Small stones, mud and gritty dirt tracked in from outside can play havoc on a wood or laminate floor’s finish. To help combat this, use welcome mats placed at all outside entrances for people to wipe their feet on before stepping on the wood floor.
  • Lift the furniture to move it, avoid dragging. The legs of furniture should have soft peal & stick felt pad on the legs & & bases to prevent scratching as the furniture moves around with use. Take special caution when moving very heavy objects across wood & laminate floors; it is preferable not to drag things on the wood or laminate, but if one must then lay down a blanket or other soft item that will slide easily for the item to rest on. Also if the piece of furniture has adequate felt pad on it, then you can slide it carefully.
  • Don’t use oil/wax soaps! There are many over the counter oil-based soaps and wax-based cleaning products that may stick to, damage or dull the finish of your wood or laminate floor. These products were designed for the old floors that require waxing, not for your modern prefinished floor.
  • Keep pets nails trimmed and paws clean and free of dirt

We recommend Bona products for caring for your hardwood or laminate floors!

How to care for hardwood floors (Video)


Porcelain Tile Care

  • Tile requires very little if no maintenance. Sweep thoroughly and mop with a clean damp mop. You can use any over-the-counter cleaner of your choice, so long as it is for cleaning tile floors. For more information about cleaning specific types of spills & stains, try the Porcelain Enamel Institute here.

Vinyl Plank Care

  • Sweep or Vacuum (same vacuum requirements as wood floors) the floor. Then proceed to clean it by mopping (wet mop fine) or using an over the counter cleaner (no wax) that is rated for vinyl floor.
  • Lift the furniture to move it, avoid dragging. The legs of furniture should have soft peal & stick felt pad on the legs & & bases to prevent scratching as the furniture moves around with use. Take special caution when moving very heavy objects across wood & laminate floors; it is preferable not to drag things on the wood or laminate, but if one must then lay down a blanket or other soft item that will slide easily for the item to rest on. Also if the piece of furniture has adequate felt pad on it, then you can slide it carefully.

Countertop Care

Quartz surface countertops are easy to maintain as they are a non-porous material that is highly resistant to stain, scratches and heat. However, they are not stain, scratch, or heat proof. By following these routine cleaning tips, it will help ensure your quartz countertop remains beautiful for many years. Simply clean with soap and water on a regular basis to keep the lustrous gloss and radiant sheen. Use warm water and a damp cloth with a small amount of non-abrasive cleaner that does not contain bleach. Although quartz countertops are resistant to stains, spills should be cleaned as soon as possible. Liquid spills and stains from fruits, vegetables, or other foods should be wiped up and cleaned with soap and water.