Our Happy Customers

Our Happy Customers


I recently had flooring put in my rental property. Both Gus Jr. and Sr., were very helpful with all the details. Their installers were very good, and I felt I could trust leaving them at the property while I was not there.

I chose this company because of their great service, and the fact that they have been in business for a long time.

I would recommend going to Flooring Creations over a bigger company, due to the personal customer service, good products to choose from, and a long standing family business that cares about its customers.


Marcella T.
San Diego, CA
via Yelp 6/21/2019


My husband and I remodeled our kitchen. Flooring Creations was one of the best choices we made in the process. Gus helped us pick out the perfect flooring to go with our cabinets and counter, as well as recommend a new baseboard and a great color for the grout. The installer he recommended did a fantastic job. Everything was delivered and installed according to the timeline we set up.

Remodels rarely go according to plan, but our flooring install was almost effortless. We wish the rest of the remodel went like that!


Wendy T.
San Diego, CA
via Yelp 6/20/2019


My wife and I have been going to Flooring Creations for our floors for the last 12 years. Gus Morgutia is the consummate salesman. He goes the extra mile to ensure his customers get the best possible service. We’ve purchased three sets of flooring with Flooring Creations and each time we have been 100% satisfied. Gus Morgutia takes the time to customize each purchase, even coming out to the home to measure and consult. He presents excellent options so you walk out of the store knowing you got exactly what you wanted. A family run business, Gus Jr. is also an excellent salesperson, quickly presenting great combinations of flooring and tile. While they don’t do installation, they work with several reputable and affordable installers. We will only shop for flooring at Flooring Creations and we hope they stay in business for a long time!


Kendall A.
San Diego, CA
via Yelp 6/19/2019


We had an extremely positive experience with the father and son team here. They were very helpful, knowledgeable, professional, honest, and reliable. We were on a fairly tight timeline and they went the extra mile to get the material here faster. From beginning to end, the process was flawless and we couldn’t be happier with the end result (waterproof luxury vinyl planks throughout our rental property). Thanks so much Gus Sr. and Gus Jr.!


Alli M.
San Diego, CA
via Yelp 6/14/2019


Gus and his flooring team were incredible! My husband and I had two different assessments of our flooring. When Gus came he was professional, honest and comes with years of flooring expertise. He took photos of not only our current floors but cabinets and wall paint to provide the best assessment possible.

My husband and I chose luxury vinyl throughout our condo in little Italy. We have two dogs and wanted a cooler color that is classy but looks like wood. Plus, one that is more scratch and water resistant.

His shop had over 15-luxury vinyl floors to choose from. Gus included a similar countertop coloring and other wall colors if we want to paint in the future with the new flooring sample. We found the perfect flooring thanks to Gus.

Gus helped my husband and I submit our HOA paperwork which can be tedious. He was excellent at communicating and economical compared to the other assessments we received.

His brother, Carlos, installed our flooring. The whole team was professional and made sure the flooring was installed perfectly.

I recommend Gus to all my friends and appreciate his quality products and hard work. I love his passion for flooring and that the company is still family owned and operated. Reach out readers if you have any questions in regards to Gus and his team. Thank you Flooring Creations for your awesomeness, customer service and professionalism!!


Carly H.
San Diego, CA
via Yelp 11/22/2018


My wife and I had a great experience with Gus and his team at Flooring Creations. We used them to replace the carpet in two bedrooms in our downtown SD condo. From Tonya at the front desk, to salesmen Gus Jr. and his father, their customer service, product selection, and assistance picking the right carpet was all excellent. We definitely felt less overwhelmed and more appreciated there than at the larger flooring store across the street. Almost as important, they were able to recommend a hard working and conscientious installer as well. I highly recommend them!


Michael L.
Yuma, AZ
via Yelp 5/31/2019


I’ve used Flooring Creations twice- once for purchasing wood floors for my home downtown and another for Luxury Vinyl plank floors in a rental property. Both times I received outstanding customer service from Gus Sr. and his team. I was also very happy with the installer I used based on their recommendation. I appreciated having personal service and also working with someone familiar with dealing with various HOA sound requirements and approvals. I would absolutely use them again for any future flooring needs!


Amy B.
San Diego, CA
via Yelp 2/17/2019


Remodeling can be a nightmare, but Gus and family at Flooring Creations were the oasis in the desert. I can’t say enough about his professionalism, his over the top service, and the personal care he gave me and my family in making our home wonderful, but let me try. 🙂 We have tile in every room of our house. We have a beautiful tile floor that looks like hardwood throughout the house. Gus spent a lot of time with us working out the design and making sure the living area would flow nicely into the bedrooms. We went crazy in a fun way with our bathrooms (3) and did a lot of mosaics and a beautiful shell tile in the master bathroom. Gus worked with us on the layout and design. We talked about focus walls, etc. Gus doesn’t have installers, but he is connected and offered some great recommendations. He also had suggestions for a shower door installer who also did a great job. I’ll post pictures soon.


Michelle H.
San Jose, CA
via Yelp 4/18/2019


I’ve used Gus and Flooring Creations twice now and will definitely be using them again next time I’m in need. They put a ton of effort into the styles they offer and you know what you are buying is good quality. Gus is professional and easy to work with. My wife and I are beyond pumped with how our new house turned out – got new vinyl flooring downstairs, carpet upstairs, and baseboards throughout. Transformed our new home more than I could believe. Use them!


Dave G.
San Diego, CA
via Yelp 1/3/2019


Great family owned company that I will definitely do business with again. Gus jr and sr are A+ businessmen and got everything taken care of quick and easy. Great price great quality product. The carpet made my house look amazing and I know it will last for a long time. Like I said will for sure do business with again!


Brian G.
San Diego, CA
via Yelp 12/19/2018


Our family is thrilled with the results of our bathroom remodel and new flooring in the bottom half of our home. Initially I went in to look for new flooring and was highly impressed by Gustavo and his entire operation. They are very well versed in the details of the products they carry and in home design. I must admit we were a little overwhelmed with the seemingly unending number of options in terms of materials, colors and product lines. Gustavo helped us narrow down our options and select the products that were functional for our lifestyle and design preferences. The entire process was very painless, we used his recommended contractors and again were very pleased. He went above and beyond in communicating with all parties and ensuring that no mistakes were made during installation.

After installing our new flooring in April, I returned to Gus for help with our bathroom remodel. He took our input and built various collages with different colors and options. Really easy and straightforward design process. We just finished the bathroom earlier this month and we are very happy. I highly recommend Gustavo and Flooring Creations… very competitive pricing and excellent customer service. He even stopped by our house a couple of times during construction to make sure that everything was going okay and that his recommended installers/contractors were performing as advertised.


T. L.
San Diego, CA
via Yelp 6/19/2018


I found Gus and Flooring Creations on Yelp when looking for new floors for my townhouse. Our first visit to the store was very informative, answering all questions, explaining why I might not want to choose certain colors and making suggestions. We scheduled Gus for a home measurement and he brought a couple of colors we had picked out in the store to see in our home. The process was smooth, informative and easy. After purchasing the floor, Gus recommended an installer and we schedule an install after the floors had arrived. We are very happy with our finished floors and baseboards.


Rob M.
San Diego, CA
via Yelp 12/13/2018


We used Flooring Creations to complete upgrades to our kitchen (quartz countertop and backsplash), bathroom flooring, and laundry room flooring. We were very pleased with both the material and installation of our backsplash and laminate flooring. Both Mario and Hugo (contractors referred by Gus, the store owner) provided stellar service and we couldn’t be happier with their work. The flooring material in particular looks and feels so much better than we expected.
We had some issues with the original contractor who installed our kitchen countertops, but Gus went out of his way to make sure we were satisfied with the finished product.

Aside from our initial experience with the countertop contractor, we had a great experience with the rest of the Flooring Creations team and look forward to doing business with them again in the future.


Sheena R.
San Diego, CA
via Yelp 3/28/2018


What a great experience! This family-owned company is a real winner! Do not hesitate to arrange your flooring projects through Flooring Creations. Gus (owner) and his son, Gus, Jr. were so easy to work with as we chose our hard flooring and worked through the installation process. With the knowledgeable help of Gus, Jr., we identified the perfect flooring for our home. Love it! Love it!

Their installers are not “fly-by-nights,” like with many other companies.
They coordinate their installs with proven experts who work solely, although independently, with Flooring Creations, and have for many years. Our installer was Hugo, and we were so very pleased with his work and his concentration on detail.

My wife and I highly recommend Flooring Creations. You can stop jumping from one company to another with comparisons. THIS is the business you should deal with for flooring. Just do it! You will be happy you did…


Gary D.
San Diego, CA
via Yelp 7/23/2018


When we walked into Flooring Creation it was the second store we had tried in our search for flooring to replace ceramic tile that the previous owner of our home had installed. It was a much better experience, Gus welcomed us to his store and was much more proactive in assisting us, where, as first time home owners, we felt like we were floundering in the deep end of choices. While we had an idea of what kind of flooring we wanted before we walked in, Gus helped us choose a style and tone of flooring that we liked, suited our budget/purposes, and would match the colors in our home, something we had not thought of or had any idea how to do.

While Flooring Creations doesn’t do installs, Gus set us up with one of a group of installers he frequently uses that was able to meet our scheduling demands. Daniel the installer did a great job, finishing a day and a half ahead of schedule.

Lastly, the cost from Flooring Creations, Material and Install, was 15-20% cheaper then the first store.


Marcus M.
San Diego, CA
via Yelp 7/21/2018


We had new tile flooring put into our kitchen. Gus and his team were FANTASTIC to work with. I wish I could have them do every house project we have! This was by far the smoothest and most professional experience we have ever had with contractors/home improvement of any kind. Except for when we had flooring creations do our new carpet a few years back!
They were fast, priced fairly (and did not try to upsell me – they even found me gorgeous tile that was on sale!), and communicated with me every step of the way.

On a side note, I had to bring my 3 year old with me to pick out tile and they have an actual play room in the store!! He was thrilled and it made my life so much easier.

I couldn’t be happier with my beautiful new floor!!


Julie K.
San Diego, CA
via Yelp 7/15/2018


An EXCELLENT experience!!! We like to support family owned and local business as much as possible. We are so happy to have found Flooring Creations, Gus (owner) and his son Gus Jr. They were delightful people, professional, very knowledgeable and honest. Their pricing, selection and quality is up to par too!

Gus and his son guided us on the right carpet selection for our home and connected us with great installers who showed up on time, did a great job and were very professional. They made it look easy. 🙂

All in all, a fantastic and easy experience. We are extremely happy!

Definitely, a high quality family owned business worth your time!


Lisa G.
San Diego, CA
via Yelp 5/16/2018


Selecting a provider for a new floor project is about the people, the product and the process. Flooring Creations gets an A in all three categories. I couldn’t be more pleased with the help I received from everyone and my new floor is beautiful.


Ginny C.
San Diego, CA
via Yelp 12/15/2018


This is the second house we went to Flooring Creations for flooring. This time we also added countertops and backsplashes. Gus new our style from the last house and visited our new house to get a design idea. With Gus’s design eye it made it easy for us to narrow down choices. Flooring Creations does not install. However, Gus was able to recommend excellent installers. The project progressed in an efficient and rapid manner. All the products arrived on or before they were needed. The finished product is beautiful and has made my wife and I very happy. Gus is the best.


Mark H.
Bonita, CA
via Yelp 1/18/2019


Gus did an amazing job on design and tile selections. Mario executed perfectly. My shower is beautiful.

Very professional. I recommend Flooring Creations for not just floors but also tile shower.


Dana M.
San Diego, CA
via Yelp 1/16/2019


My floor is beautiful, the installation crew, Hugo and his team, is very polite, professional and clean up at the end of each day; you don’t come home to a mess.


Dana M.
San Diego, CA
via Yelp 10/9/2016


It was a real pleasure to work with Gus and his team at Flooring Creations. They were highly professional, reasonably priced, and delivered top quality flooring options. I would definitely work with Gus and his team again and would highly recommend this company for any flooring need.


Shelly L.
San Francisco, CA
via Yelp 1/13/2019


Gus was very instrumental in my home improvement / flooring project. He was like our interior decorator , on top of our go to source for the materials. His suggestions were perfect. His showroom showed the products well. Once we got the material and installed them , we couldn’t be happier. Very competitive pricing and fast material procurement after we made our decisions. The materials are of high quality and look fantastic. I would implore anyone and everyone to go here. No BS , no sales gimmicks , very knowledgeable about the products he sells , and was so helpful. Gus was about the 5th guy I spoke with and he will be my go to in the future. Everyone else isn’t even close with customer service or anything else.


Corey L.
Chula Vista, CA
via Yelp 11/12/2018


Great family owned business. I was nervous because my husband has a little bit of OCD and did not want to change the carpet because of the expected disruptions and his lack of trust in contractors doing a good job. But we have adopted 5 cats in the last two years, so living with our existing carpets was not an option.

Unlike my experience with Home Depot these guys baby stepped me through the process and had great recommendations on flooring as well as contractors. If we had gone with Home Depot they wouldn’t have moved the heavier furniture, they would have had us sleep in the garage for two weeks because they wanted to move everything out all out once (we were flooring the whole house).

Their pricing is competitive but I was going for the service. We bought highest mil Luxury Vinyl Planks which is about 3 times thicker than the best Home Depot offers.


E. K.
San Diego, CA
via Yelp 11/12/2018


Flooring Creations has a customer for life! Gus (Owner) and Gus Jr. (Owner’s son) at Flooring Creations are the dynamic duo of the flooring business in San Diego. If you are looking for wood flooring, tile and/or backsplash, no need to shop anywhere else. FULL STOP.

We recently purchased a new construction home from a large builder, and decided not to upgrade our flooring and kitchen splash through them (their prices were outrageous and some of what we wanted, they could not do). After getting burned by flooring contractors in a remodel of our previous home, we researched a lot of flooring companies this time around, a lot. We found Flooring Creations right here on Yelp, and based on their 5 Star rating decided to go in for a consult. Boy, did we make the right choice.

Our first impressions of Gus & Jr. were that they were both warm, welcoming, patient and knowledgeable. Finding the right flooring for your home can be daunting. There are endless combinations of colors, patterns, grains, materials and price-points which are all interdependent on your use, taste and budget. Gus & Jr. were very patient, and spent an hour or two with us explaining all the differences between wood, porcelain tile, laminate and vinyl and why one is not necessarily “better” than the other.

We were toggling between porcelain “wood” tiles, and vinyl. When we decided that luxury vinyl was what we wanted, Gus again took a lot of time making sure we understood all the nuances between the different vinyl manufacturers he carried and because we have a 80 lb golden retriever (picture attached), spending a bit more (a few cents per foot) up front on a higher quality plank (20 mil), would pay huge dividends in the long term.

The same was true for our kitchen splash and bathroom floor tile (pictures attached). During the 4 month construction process, we reversed course several times on budget, materials and install dates (there are ALWAYS delays in construction). Each time Gus was friendly, patient, and accommodating. Using his 30+ years in the industry, Gus even helped us save money on several occasions in ways that never occurred to us.

They even recommended a wonderful installer to us. Mario handled the install for the entire house and was so organized, talented, efficient and trustworthy, we gave him a key to our house!

During the install, we decided (very last minute) to switch from base shoe, to new baseboards throughout the entire house. I left a message for Gus at the store, and he called me WITHIN MINUTES while on vacation with his family to make sure we were able to get the materials we needed from his supplier.

What can I say? I cannot recommend Flooring Creations enough. Anyone who has ever gone through a build or remodel has more horror stories than they would like to share. It was so refreshing to find a company as professional as Flooring Creations. Gus & Jr. really take pride in what they do, and it shows.

Our floors look stunning. Most people who see it for the first time, cannot believe it is not real wood.

Thanks Gus & Jr!


Aydin E.
Calabasas, CA
via Yelp 10/30/2018


I recently selected Flooring Creations for the replacement of the majority of my flooring in my townhouse. I visited 3 vendors and Flooring Creations was head and shoulders above the rest. The initial consultations with Gus at the store were friendly and informative. I appreciated the willingness to share a detailed estimate in advance.

During the measurement process, Gus detailed options and solutions for various situations (e.g. stairs, railings). Shortly thereafter, I had a detailed plan and final quote.

Flooring Creations recommends installers as an option. In this case, I contracted directly with their recommended installer Hugo. Hugo’s work was top notch and he was a joy to deal with. I had a few concerns early on, but he listened and addressed them.

Once the job was complete, I received a follow up call from Gus to ensure I was happy. Overall, the experience was positive and I love my new luxury vinyl floors.


Timothy H.
San Diego, CA
via Yelp 19/24/2018


What excellent customer service! Friendly, knowledgeable, and over-the-top helpful. Competitively priced; even against the big box stores. Highly recommend.


Carmen I.
Chula Vista, CA
via Yelp 10/19/2018


Gus was awesome! The selection of product was almost overwhelming but Gus and son,Gus, helped us select according to the color scheme of the space. It turned out great. Very pleased with both Gus’s and the service provided.


Louisa P.
San Diego, CA
via Yelp 10/16/2018


Gus Sr was very helpful as we tried to match some new tile to existing tile around our family room. The result was exactly what we hoped for. The price seemed fair and the installer was efficient and tidy. Would highly recommend.


Shayna S.
San Diego, CA
via Yelp 10/3/2018


We have used Gus to select flooring for our home over the past 15 years. We recently experienced a flood from a burst pipe upstairs and had to replace our upper and lower flooring; I contacted Gus with no hesitation as he has delivered nothing but exceptional service and quality products. He paid special attention to our needs and habits and provided really good advice on the best brands/materials that would fulfill our needs and endure our lifestyle. He has an excellent eye for design and color which complements his expertise in flooring materials. I will continue recommending him to my friends and am happy to be a reference.


Brenda G.
San Diego, CA
via Yelp 10/1/2018


We could not have had a better experience! From walking us through the differences in products to having a solid aesthetic sense of what would look best and why, Flooring Creations stood head and shoulders above every other place we looked. Gus and Gus Jr. care about flooring and helped ask and answer questions that made a world of difference in the process. Stop looking around and go see them today. I know we’ll be back.


Dave P.
La Mesa, CA
via Yelp 9/28/2018


Exceptional service by Gus at flooring creations! Very impressed with knowledge, service, and pricing. Save yourself the headache and don’t visit anyone else, because you will be very happy with flooring creations and Gus. Thank you Gus at flooring creations for taking great care of us! Looking forward to doing much more business with you!


B.F.
El Cajon, CA
via Yelp 9/27/2018


Gus at Flooring Creations was a pleasure to work with, and made the whole flooring process easy and quick! During our time in the showroom, Gus showed us all of our options, made recommendations, and made the whole process low pressure. We ended up deciding to go with Flooring Creations while at showroom because of the outstanding customer service. Gus also made sure to keep us updated with each step of the process, and followed up immediately to ensure installation was correct and to our standards. And the results? Amazing! Would definitely recommend them to anyone looking to tackle a floor project.


Natasha L.
San Diego, CA
via Yelp 9/13/2018


What a great company! Gus is so easy to work with and has been in the business a long time! He was friendly, and wanted to make sure I was happy with the end result. I will never use any other company and highly recommend him! Great selection- excellent product- good prices- excellent service!


Karin C.
El Cajon, CA
via Yelp 9/1/2018


We have nothing but great things to say about Gus and Gus Jr at Flooring Creations. We purchased our home while we were located out of state, and Gus made every effort to help us with the install process. He even gave us a lockbox to put on our new home so the installers could let themselves in without us being physically present. The floors look great and at no time did we feel pressured or up-sold on items that weren’t necessary. They were transparent about pricing, install estimates and the process, something we truly appreciated. We even had some questions about a specific area of the floor about a month later, and their recommended installer came back out to visually inspect to see if anything was wrong. Great overall experience and we would highly recommend.


Bryan K.
San Diego, CA
via Yelp 8/23/2018


Flooring creations has a wide variety of selections, Gus and Gus Jr. are very knowledgeable and helpful. Gus Sr. Came to my house brought different samples and painted board to compare with wall colors. Gus has a very keen eye for decoration and I quote him saying “your flooring is the base for decorating. They also helped me find the best most qualified installer for my work. I tiled my entire place with distressed wood tile planks, with an accent wall, and subway tiles in the kitchen walls. They are the best!


Kevin G.
San Diego, CA
via Yelp 8/18/2018


I needed to replace the carpet in my SanDiego condo between the time my renters moved out and the new tenant moved in. I wanted this accomplished during the time that I would be in town (5 days), so I chose Flooring Creations to help me because they are known for great service, quality products, and reliable/high quality installation. They exceeded their reputation and my expectations.

Because I live out of town, Gus helped me choose the best carpet/pad in my price range over the phone. While I know this is out of the ordinary, it represents the empathy they have for their customers unique situations. Even though I had carpet replaced in a small area–not a big job–I was treated as if I were as important as someone who was spending a lot more than me. The carpet turned out beautiful–a better product than my Home Depot choice. And the installers even took the time to not only vacuum but to trim the little threads that can happen at the baseboards. They were fast, too. Wow!


Wanda H.
Seattle, WA
via Yelp 6/8/2018


We went to Flooring Creations to replace the carpet for the whole house, we had shopped for months and we were not finding the carpet we liked at the price we wanted to pay. I read all the yelp reviews for Carpet Creations and so decided to check them out. Not only did they meet our expectations they went above and beyond to get the job done. Gus and Gus Jr are there to guide you every step of the way from carpet education, to color selection. I could not have asked for a better installer either, Daniel did a great job. Our carpet turned out beautiful, thank you Flooring Creations!


Maricela O.
Chula Vista, CA
via Yelp 6/3/2018


Gus Jr. & Gus Sr. were a pleasure to work with. They were patient with us as we chose carpeting and came back multiple times for samples. We were so impressed that we ended up ordering laminate from them as well. We moved into a new home and asked if they had recommendations for a painter. They had all kinds of contractor recommendations, and the painter they referred us to also did a great job. Visit these guys for honest service and a good selection, and to support a small business and not some large chain!


Kim T.
Del Mar, CA
via Yelp 4/18/2018


Gustavo was wonderful during the entire process explaining and everything clearly. Everything was on time and he suggested a great installer who did an amazing job as well. If you are going to do a floor install please check them out – we saved $$$ over big brand companies and we felt taken care of. We could not be happier!!!


Alfred L.
San Diego, CA
via Yelp 4/14/2018


Professional and high quality experience at every touch point. Gus Sr. and Jr. are what you wish you would find in every business interaction. They were responsive, fairly priced, on time and did what they said they would do. We are thrilled with the quality of our carpet and installation and will be using this firm again for our next flooring project.


Jeff W.
San Diego, CA
via Yelp 4/13/2018


My husband and I went all over San Diego looking for flooring for our home remodel and found that Flooring Creations had exactly what we were looking for. You will waste your time trying to look elsewhere. I purchased my wood flooring for my home as well as my tile for my Bathroom from Flooring creations. Gus the owner is very nice and knowledgeable and helped make my home remodeling flooring decisions pleasant. I did not feel pressured and was very happy with the results. The installers were professional and clean. Gus was always available to take my calls and answer all my questions and accommodate me with my Flooring needs even when I added an area for more tile during my installation process. You won’t be disappointed if you purchase your Flooring thru Flooring Creations. Thank you Gus for helping make my home beautiful!


Tina P.
San Diego, CA
via Yelp 4/12/2018


Gustavo and his son came to our rescue! We were nearing the end of a renovation project, and the flooring store our contractor had originally chosen increased the price of the hardwood we had selected by $4/sq ft. This was totally beyond our budget. My husband and I had stopped into Flooring Creations about a year and a half ago, and had gotten a price quote on the same flooring at that time. Recalling that quote, I called Gustavo for an updated quote, and he honored the original quote! He placed the order for the hardwood, and it arrived several days later.

On the same project, the original flooring store also messed up the carpet order. With 7 days until we were supposed to move into the property, we once again contacted Gustavo who helped us select the perfect carpet, spoke directly with his rep, got the carpet shipped from Georgia, and installed within 6 days.

Flooring Creations is a local, family-owned store. It has a great selection of hardwood, carpet, vinyl, and tile. More importantly, Gustavo and his son are amazing. They both went above the call of duty in both instances to help us keep to our renovation schedule despite the screw ups of the other flooring company. In the future, we will go directly to Flooring Creations. Highly recommended with absolutely no reservations!


K. B.
San Diego, CA
via Yelp 3/18/2018


We just replaced all of the flooring/carpeting in our home (with the exception of the bathrooms) and could not have had a better experience. When we went to the showroom, Gus Jr directed us to the products we expressed an interest in and let us take our time – absolutely no hard sell. He also came to the house to measure – and was punctual and efficient. He and his father (Gus Sr) put together two proposals (hard surface and carpet) that were very competitive; what sealed the deal was their willingness to negotiate and some innovative ideas on design and installation. Amazingly pleasant and considerate installers were finished ahead of schedule and Gus Sr stopped by to insure we were happy with the completed project. We highly recommend this family owned and operated business.


Roger W.
Chula Vista, CA
via Yelp 3/13/2018


We have had multiple carpets installed with these guys, but recently bit the bullet and replaced flooring throughout our house. Gus and Gus were great at working with us on selecting the flooring. We had some challenges in finding something that matched the existing colors and a new addition we were adding. They helped us work through their extensive selection to find the right materials, even bringing samples around so we could see them against the existing colors.

Once we had made the selection, they were very competitive on pricing and allowed us to order all the items and have them wait until we were ready in the project to install. They were continually communicating with us about the process and making sure expectations were set appropriately and met. I’d use them again in a heartbeat.


Philip S.
San Diego, CA
via Yelp 2/23/2018


This was a great flooring experience. We shopped around and came back to work with Gus and his son.
First — we love family run businesses.
Second — their price was reasonable.
Third — the overall process was very painless.

Gus and his son helped us settle on the right floor for our space and connected us to some great installers who showed up when they said they would and cleaned up after themselves. They were also just pleasant humans. 🙂

It was just such a smooth process, I am so glad I did not try to do it all on my own.
Gus went above and beyond with communication and execution. He saved us money where he could and delivered beyond our expectations.
Thanks Gus!!


William R.
San Diego, CA
via Yelp 2/13/2018


My wife and I came here to check out tile for our bathroom remodel. This is our very first remodel project in our new home. Andrea was very nice to us and helped us a lot with understanding tile and all aspects that go into choosing a certain tile for floors and showers.

The next time we returned the Gustavo Father and Son duo went the extra mile to help us. They answered all the questions we had and gave advice and suggestions for our bathroom, they even referred us to some good contractors they know. The Father printed up some 3D drawings of our shower and tile for us to see and use when we hired our tile layer.

When we ordered our tile, confirmation was sent via email and it was clear and concise and there were no hiccups when it was all ready for pick up in Miramar.

Great experience. Couldn’t be happier.


Daniel V.
San Diego, CA
via Yelp 2/12/2018


Very impressed with Flooring Creations and happy I decided to visit their store. Highly recommend. No need to look further for new flooring.

The owner, Gus, treated me like family and truly cared about helping me decide on laminate flooring for my entire condo and carpet for open stairs. It’s evident Gus has numerous years experience in flooring business. The store is organized and offers many modern and traditional options. Being on my own and first time getting new flooring, Gus walked me through all the options. I could tell he had good taste and many years experience seeing all the trends. He provided the positives and negatives for the flooring I was interested in. Gus truly cares about the style his customers are looking to achieve and has the knowledge to execute.

Next, installation. Hugo and his team for the laminate were amazing and started project very quickly after I visited store. Seriously, Hugo and his partner Joe (and Hugo’s son Alias) know what they’re doing. If I remember correctly, I believe Hugo and Joe have worked over 20 years together. I have two levels above garage and they worked extremely hard all week cutting and trimming in garage and walking up the stairs. Very impressed not only with their hard work but execution as well. My floors and baseboards look amazing. They also repaired couple broken steps held together by previous carpet. I can tell they care about the details of every cut and overall look/function of the floors. They were also very nice and pleasant to be around. Always wanting to please customers in genuine way. Communication was great and very respectful. At the end of each work day, they cleaned up everything and my neighbors were pleased.

Carpet…much smaller project than laminate but also very pleased. Daniel and his partner came out and did an excellent job on my open stairs.

Thanks so much Flooring Creations. I’ve been saving my money to purchase new floors and so happy I walked into your impressive store and developed long lasting relationships with everyone. Take care and best of luck to your business and family.

Cheers,
Ross


Ross S.
La Jolla, CA
via Yelp 2/1/2018


I have to say, this was the easiest and most pleasant experience we have had with flooring. We researched for a few weeks and found this business.

As it is a family run business, so they go the extra mile to make sure you are informed and happy with the service and product. We had Mario and team install flooring and it went very well. They were courteous, clarified before each step and a pleasure to have in our home. No complaints!


Lori G.
San Diego, CA
via Yelp 2/1/2018


Gustavo has been very helpful.
When I contacted him thru Yelp app, he was the first one responded to. Even though I am uneducated with countertop options, he was very patient and tried to provide as much as information possible. Later I visited the shop and he recognized me immediately. He was very polite and shared detailed information about stone. I bet he receives the same kind of inquiries a thousand times, but he treats each customer diligently. I really respect his professionalism.


E. D.
San Diego, CA
via Yelp 1/31/2018


When my husband and I decided to remodel our kitchen and family room, I went to yelp to find a company. After reading such good reviews, I went to the store. The only thing I knew for sure when I went was that I wanted to paint our existing cabinets white. I knew I would need help in choosing new countertops and flooring.

Gus was great! He was friendly and very helpful in a non-intimidating or pushy manner. When I left, I had a few samples to share with my husband. Then Gus came to our home, measured, reviewed our selections and made some recommendations. Gus has a great eye for color and decor. So, if you need help with that, Gus is your guy!

We got quartz countertops and porcelain tile flooring that looks like real wood. It looks great!! A few weeks later we decided to have them come back and install a large stacked rock fireplace. They did a great job and it is beautiful!

We love our new updated kitchen and family room! It is gorgeous and we have gotten many compliments.

Everyone at Flooring Creations is friendly and professional.

Thank you Gus, Gus Jr., Andrea and team!


Karen V.
Alpine, CA
via Yelp 1/30/2018


Very attentive and knowledgeable service by Gus Sr and Gus Jr. A lovely showroom with many choices. Especially appreciate Gus Jr providing decor advice. With so many beautiful choices, it’s not easy to narrow it down.


Pat S.
La Jolla, CA
via Yelp 1/15/2018


After extensive research, I visited the Flooring Creations showroom and met Andrea who assisted me with the selection of plank tile and carpeting for numerous rooms in my home. She spent considerable time color matching choices to my interior paint. She was a dream to work with. Gus Sr. and Gus Jr. were just as incredible. Their willingness to communicate with me, even after hours and on their days off, showed me what true professionals they are and how they valued me as a customer. The installers that came to my home were outstanding. Their work was completed on time and in neat and orderly ways. I will come back to this team again and again.


Craig W.
San Diego, CA
via Yelp 12/16/2017


My Girlfriend and I was driving around one day going to different floor tile stores that was on my list and was very disappointed at each and every stop we made. They all had salesmen who either didn’t know what they were talking about or they were trying to sell us something other than what we wanted. We then decided to stop by one more place which was Flooring Creations. Boy oh boy are we so glad we did. We came in and was greeted by Gustavo the owner. He took his time and showed us different types and colors of the wood look floor tiles we were looking for until we finally decided on one. Gustavo was very courteous and professional from start to finish. He gave us a quote that we thought was a great price. He even financed it with no interest for a year. Believe us when we say ” Don’t go anywhere else and don’t waste your time, go straight to Flooring Creations” Gustavo and his son are the very best!!


Roland M.
Imperial Beach, CA
via Yelp 12/12/2017


These folks were all exceptional!

We TRIED to complete this process at another business; they were unresponsive and now we are so grateful! We stopped by Flooring Creations and were immediately impressed with the knowledge and their helpfulness. We were able to find exactly what we wanted, both laminate and carpet (thank you Andrea), and we went with their installers (the beloved Hugo for laminate and Daniel for carpet). We couldn’t be happier with the experience. All was done professionally, promptly, and any small concerns and hiccups were immediately resolved. Thank you, thank you, thank you!


Louise W.
Chula Vista, CA
via Yelp 12/7/2017


This is our second flooring purchase with Flooring Creations – the repeat business speaks volumes. The flooring is of a very high standard and the customer service is superb.


Sarah M.
San Diego, CA
via Yelp 11/30/2017


I was referred to Floor Creations by a friend. Gus was very easy to work with, very professional. He did a walk through to get ideas then presented us with many options. Price for materials and installation was very reasonable. The install crew did a fantastic job!! These floors changed the dynamic for our home! It looks and feels like new! I highly recommend them for any flooring project you have.


Jeff M.
San Diego, CA
via Yelp 11/25/2017


I found these guys, (the GUS guys! Father and son!), on Yelp like I do with everything. They were awesome giving me a basic estimate over yelp, I really like to know a rough idea of price before I go somewhere and it’s nice they were so quick with replying to my request. Other things I loved:

We were able to go to their store to check out their engineered wood samples, and Gus Jr was not pushy or weird about anything we liked, in fact he almost tried to “down sell” (is this a thing? Lol) us to vinyl flooring to help save us money but we were set on the engineered wood. That was also just a fun day to check out all the samples.

Gus sr helped us when we brought the samples over to the house to confirm our choice and to explain the installation, also he helped us to fit a better installation job (removing old vinyl tile and re-leveling) into our budget by giving a cash discount and some other things. I’m really happy with the installation so it’s awesome we could afford that.

The installers we had were led by HUGO who is so nice and sent us pictures the whole time, it was so nice to see the job as it was happening! And he was so nice and really dedicated to doing a great job.

Also other good things, we had just bought this house and wanted this to be done soon before we moved in – I was so happy they were able to do this in our timeline since we just moved all our stuff on top of our new floors! Easy peasy!

These people are great and have a lot of experience doing floors, they will not try to over sell you and they will do a fantastic job. Highly recommend!


Sabrina R.
Pasadena, CA
via Yelp 10/4/2017


The wonderful folks at Flooring Creations just completed installation of new porcelain tile floors in my bathrooms and laundry room, and I couldn’t be happier. From start to finish, this family-run business was a class act. I love my new floors and the installation is perfect!

I can’t say enough how wonderful it was working with this group. On the store end, Gus Jr., Gus Sr., and Andrea were patient, kind, and helpful. Gus Jr. did an excellent job of measuring and also of guiding me through product choices. Andrea helped with product choice too, and was excellent at keeping communication open. And Gus Sr. helped me think through the sequence of work at my unit (I’m managing my subcontractors myself) and come up with the right plan.

When it came to installation, both Oz, and Mario were helpful, knowledgeable, and friendly. Mario is especially amazing — a super hard worker. I still had a crew from another company in there installing hardwood floors in the rest of the condo when Mario arrived (they were supposed to be finished) and must really compliment the way he was able to work so nicely with them in there too. He’s a total class act! Also, Oz was just so kind and reassuring. I knew immediately upon meeting him that I was in good hands. I could not have hoped for a better project manager.

Thank you, Flooring Creations!


Paula T.
San Diego, CA
via Yelp 9/30/2017


This is my second time to work with Gus and his staff. We recently replaced all the flooring at my parent’s house. Gus was awesome to work with and helped us select flooring and carpet. His knowledge base helped match our needs. The flooring installers were awesome -Hugo and his team. I also appreciated that Gus came by several times to check on the work in progress. We also bought bathroom tile for the showers and Andrea was wonderful to work with and she too was very knowledgeable. I am very pleased with the flooring selection. Definitely recommend them! Gus is absolutely the best.


Elaine L.
Chula Vista, CA
via Yelp 9/2/2017


Congratulations! You’ve found the company that you want to help you with your new floors! Yay! Seriously. You don’t have to look any further. From the beginning to end, everyone I had the pleasure of working with here was friendly, professional and very reliable. Obviously they are in the business of sales, but it is readily apparent their focus is on providing excellent customer service. I never once felt like I was being “sold”; I always felt like I was working with a company that wanted to make
sure I walked away a happy client and they totally delivered!

I came in pretty clueless, researching flooring online was getting overwhelming with the number of options and all sorts of conflicting information online. I also figured seeing sample live and in person would help me select flooring vs edited internet pics. Andrea was very friendly, listened to the few preferences I had and pulled out some samples to look at. She was extremely informative in terms of helping me choose a material that fit the aesthetic I was looking for and my budget. She didn’t hard sell me at all, told me that if I wanted to shop around I could come back whenever I wanted.

After deciding on a flooring, Gus came to measure, and went over the process with me. While there, I asked him to measure something in the condo for me (unrelated to the flooring) since he happened to be there with a tape measure. Not only did he measure, he took a pic and texted me a pic with the measurements drawn in with his handy tablet right then and there. (This was not a huge deal but it was totally unrelated to flooring and is just an example of excellent customer service – going above and beyond!)

I worked with Andrea to schedule the install. Communications were regular and consistent and when I had some last minute snafus due to my HOA, Flooring Creations was so incredibly nice and accommodating. A few days before installation was to start I told them I would need the job done 2 days earlier than scheduled. The installers worked their tails off, sent me daily updates with pics, and finished the job about 4 days early. The floors look amazing.

I have had to deal with several contractors in trying to get situated in my new condo and the folks at Flooring Creations have far and away provided the best customer service of them all. I will always try to work with them on any project they can help me with. Finding honest, friendly and reliable people like the folks at Flooring Creations has proven to be a unicorn experience. Try them out and find out for yourselves! You can thank me later.


Julie K.
San Diego, CA
via Yelp 8/31/2017


I used Flooring Creations to install vinyl plank floors throughout my entire house. I highly recommend them. My experience from start to finish was excellent. Every room of my house is a different color; Andrea was extremely helpful in helping me narrow down choices that would work in every room. Gus came out to measure in a timely manner and was very helpful in recommending the floor layout (something I would have never thought about) and he was absolutely right! My installation crew were professional, polite, and finished the job two days earlier than expected. I couldn’t be happier with my new floors.


Kathryn O.
San Diego, CA
via Yelp 8/25/2017


As a seasoned Construction Manager I have worked with Flooring Companies my entire career. Flooring Creations demonstrated a level of Customer Service and Competence that I rarely see in any trade. From the moment we walked in their front door we could tell it was going to be a great experience. That great experience carried all the way through final inspection.

Gus Sr. and Gus Jr. immediately worked with my wife and I to select a better quality carpet and tile than the big box stores, yet their pricing was even more competitive. Gus Sr. worked with me on budget while Gus Jr. helped my wife select carpet /tile color and patterns that not only matched each other but he helped her with matching Paint Color as well………..what a relief that was.

Try getting that level of service from a big box store, the salespeople at Lowes and Home Depot do not even know their products, much less installation details. You can start your search at the big box store but if you want to make an informed and sensible decision you will go with Flooring Creations.

In so far as any negative reviews I would apply some critical thinking to those reviews. In over 40 years of dealing with Flooring Contractors/Suppliers, I have found that if you do your homework and treat people fairly and with respect, they will respond in kind. If you walk into any establishment with a chip on your shoulder expecting to get something for nothing or a one sided deal, you will end up setting the stage for a bad experience.


Rick O.
Poway, CA
via Yelp 8/4/2017


After shopping around the Morena District for carpet, we found Creative Flooring had the best price for the best quality. Installation was quick and efficient.


John G.
San Diego, CA
via Yelp 8/1/2017


Thank You Gus and all! We came back to see you when we recently renovated our kitchen. We had used Flooring Creations about 9 yrs ago to redo flooring in two upstairs bathrooms and were so happy with the ideas and work we couldn’t have gone anywhere else! This time we met Gus Jr and he found EXACTLY what we wanted for backsplash and then worked with both Gus’ and found the perfect flooring! We are so happy with the whole process, fantastic pricing and people who installed. This is a stellar company with great follow through. We even got bumped up and we’re finished a week before originally planned. Thank you for all the help and wonderful ideas, you all are one in a million!


Heidi A.
Chula Vista, CA
via Yelp 6/12/2017


I had a great experience working with everyone at Flooring Creations. Andrea was great in the showroom in helping me narrow down what type of flooring worked for me and kept it to a price point that I was comfortable with. Her attention to detail in making sure it would complement all of the existing colors in my home was something many other flooring places did not seem to prioritize as much. Gus was great and could be called on or asked anything at any point in the process. He made sure that I was completely satisfied with the job. And the installers were great as well. They were able to demo out all existing flooring (tile and carpet) and have all of the vinyl planks and floor boards completed in five days. I would strongly recommend Flooring Creations to anyone. They were professionals all the way through.


Andrew C.
San Diego, CA
via Yelp 6/11/2017


Last year we closed on a house that was built in the 70’s and hadn’t been loved since. We wanted to redo the floors before we settled in so we went on a quick search and found another company that provided a reasonable quote but not much else. Honestly, we were set to use them until we did the “obligatory comparison shopping” at Flooring Creations. Gus was incredibly knowledgeable and confident about delivering the floor we were envisioning. He also had a higher quality selection of material for us to choose from and we found a wood-look tile that we were very excited about. Their quote was on par with the other company, so we went with them. This was a pretty big job (wood-look tile throughout the entire 2,400sqft 2-story home), but the install went smoothly and they even accommodated our move in schedule which had to happen about halfway through the project. When they removed the old kitchen floor/baseboards we realized the cabinets in the kitchen were in even sorrier shape than we thought, so Flooring Creations agreed to pause the kitchen and dining room tile install so that we could remodel the kitchen (this ended up taking about 5 months!). I’ll spare the nightmare kitchen remodel experience we encountered and will just say that Flooring Creations came back to finish the remaining rooms and even put in the glass tile backsplash because we no longer trusted the quality of work coming from the GC doing the kitchen. The floor and backsplash look amazing and totally transformed the look of the house!

TL;DR: Flooring Creations is awesome!


Lisa Mai K.
San Diego, CA
via Yelp 6/10/2017


I could not recommend this company more highly! Working with Andrea and Gus, I felt they were extremely attentive to my overall design and had wonderful suggestions that ultimately improved upon what I was looking for. They were easy to reach at all times throughout the process, worked within my budget, and scheduled the installation in a timely fashion. The installers were equally amazing and accommodated my living situation during the tile flooring demolition. I felt like a partner along every step of the way and could not be happier with the results. Thanks for such a wonderful experience!


Steve G.
San Diego, CA
via Yelp 6/1/2017


As a real estate professional, clients are always asking me about installing floors in their new homes. Flooring Creations is the only company I ever recommend. And here’s why:

* It’s a family-owned business.
* Gus is always quick to get out to the property for estimates.
* He always gives my clients multiple options depending on taste and budget.
* He is great at helping customers pick the right product and color based on pre-existing flooring, counters, and paint/color schemes.

If I needed new flooring, Gus at Flooring Creations is the person I would contact. I suggest you do the same. You won’t be disappointed.


Alan H.
San Diego, CA
via Yelp 5/16/2017


We would highly recommend Flooring Creations. We needed wood floors for our downtown condo, but has little experience with flooring. Gus came over, did measurements, took photos and put together several designs. He was professional, knowledgeable and went the extra mile to make our install great. And he worked with us on pricing to fit our budget.


Jeff and Sarah W.
San Diego, CA
via Yelp 5/6/2017


My original review was taken down by Yelp, I’m not sure why? I purchased tile flooring from this company for my house in Mexico. Gus and his staff were extremely helpful with Color combinations. I was very impressed by the product that they helped me select and I am very satisfied with my overall experience. I would strongly recommend this company to anybody who is in the market for Flooring for their home.


H. P.
Lago Sur, Tijuana, Mexico
via Yelp 4/30/2017


The best way to get new flooring. Best selection , price & atencion. They really take care of the customer.


H. P.
Lago Sur, Tijuana, Mexico
via Yelp 4/23/2017


I would definitely recommend Flooring Creations. I stopped by to get some design inspiration when I was in the process of remodeling my house. I was on a pretty tight budget, so I didn’t expect to be making a purchase that day as I assumed it would be out of my price range. Gus was the one that helped me out. I shared with him my style and we talked about all that I had left to finish. He was super creative and offered great suggestions as to how I could maximize my budget. Then I learned that they offer more than just floors here! I ended up purchasing quartz countertops, which I never thought was an option for me. Gus ordered the product and scheduled the installation very quickly. The people who installed my countertops were not only professional and courteous, they made sure to take extra care. My kitchen is on the smaller side and they took extra precaution to ensure a speedy and safe installment. I would definitely be visiting for future home projects. I’m bummed I didn’t know about this place before I re-did my floors. But my countertops are the highlight of my kitchen!


Jessica H.
Chula Vista, CA
via Yelp 4/29/2017


Gus and his team are great to work with. I’m a property manager here in San Diego, and we had a water loss at a property over in Mira Mesa. Flooring creations had installed the original flooring inside of the property that was damaged and needed to be replaced, and my client wanted to use him again. Gus quickly and diligently prepared two estimates for me. We ended up replacing the existing flooring with a great tile recommended by Gus, and both myself, the owner, and the tenant couldn’t be happier. Gus and his office provided calendar invites for the installation, and had no problem working with all of the involved parties, and they finished one day ahead of schedule. The attention to detail, professionalism, and personal touch provided by Flooring Creations is top notch. A great experience overall.


Adam M.
San Diego, CA
via Yelp 4/25/2017


My husband and I met Gus last weekend. We walked in there very frustrated over the type of help we were getting at other stores. Gus was extremely helpful and concerned with our project. He took his time answered all of our questions and had very good tips & ideas. We are so happy that we walked in there and met him, we can’t wait for our new floors! We would highly recommend this company to anyone Who needs help with their flooring project.


Stephanie N.
National City, CA
via Yelp 4/23/2017


We chose Flooring Creations to install a bathroom tile floor and shower, and also carpet throughout our home in Scripps Ranch. I found flooring creations through another carpet installer review website who highly recommended them. As a matter of fact, that reviewer only recommended two carpet installers in all of San Diego– and Flooring Creations was one of them.

Gus Sr., Gus Jr., and Andrea all gave us every bit of time, space, and help we needed to try and decide on the design. They were attentive and knowledgeable. They also allowed us to bring in samples of other stone and carpet to match our existing decor, and they spent quite a bit of time with us to come up with a really nice solution.

Since we were on a tight schedule, Gus Sr., did all he could to get things moving quickly. He was always in touch, and immediately responded to all my inquiries and concerns whether I used texts, emails, or phone calls. He always kept me informed on deliveries of materials, and gave great advice on options and alternatives to meet our design goals and schedule. It worked out very well.

The installers have been working with Flooring Creations for many years, and seem to have a relationship of trust. They were very good, and very experienced. Friendly too.

We felt that Flooring Creations valued our business, and that the job we needed done was not only important to us, but important to them too. Based on how we were treated, the attention we were given, and the level of professionalism, I’d say that the customer service at Flooring Creations is unmatched.


K. C.
Fallbrook, CA
via Yelp 4/9/2017


I had a great experience. I wasn’t sure what I wanted, but Gus spent a lot of time educating me to help me choose without pressuring me to buy. The quote I received was what I paid, which was great. Installers finished within the allotted time frame, and I’m happy with the final product!


Lindsey B.
San Diego, CA
via Yelp 4/1/2017


Shopped around a lot for new wood floors and by far Gus and his staff were the most helpful. Most helpful! My new wood floor look amazing. I would recommend this company for any wood floors , tile , carpet companies in all San Diego, CA !


Jacob S.
Santee, CA
via Yelp 12/20/2016


You can expect professional, punctual, and quality work from Flooring Creations. It’s rare to find businesses that care and puts its customers first. The selection far exceeds big box stores and at a competitive price. While customer service takes care of its clientele even after the job is done. Give this family operated store a shot, you won’t be disappointed.


Kristel G.
San Diego, CA
via Yelp 12/6/2016


Amazing customer service. Outstanding communication and a breath of fresh air to have a contractor actually show up when they say they are going to! Loving our new floors.


Jensen A.
San Diego, CA
via Yelp 11/30/2016


I just had Gus and his wonderful team complete the remodel of my second home! I’m so grateful for all of their hard work and precision to detail. Gus was awesome about guiding me through the pre demo stages and material selection paying close attention to my vision and taste making sure I would be more than satisfied with the results. It came out absolutely perfect! They were super efficient and followed a strict timeline, always keeping me informed. Thanks Again Gus And Team For Making My Dream Home Come True!!


Barbara R.
San Diego, CA
via Yelp 11/1/2016


We had a great experience with this company. They installed beautiful luxury vinyl flooring (not your grandma’s old vinyl flooring) all over our La Mesa house.

They were professional, punctual and very efficient. Brent, the leader of the crew, went out of his way to finish early, and they did. The product is phenomenal! We have two small dogs and the floor is easy to keep nice and clean. It looks beautiful and we don’t have to worry about spilling water or sharp objects on it.

This is a family business, and they show how much they care.

I will surely hire them in future projects.


Lourdes L.
Redwood City, CA
via Yelp 11/1/2016


Great experience from start to finish. Gus met with me to consult me on what I needed in my house I told him I was tired of the dark wood floor showing all the dirt and the damage from the pets he recommended a floor that was very durable and would look awesome he gave me several ideas and brought me a sample. the installation crew was punctual, competent and friendly. The end result was a beautiful floor. Construction crew was very communicative and cleaned up after themselves. They aim to please and made sure that everything was OK every day that they arrived. Quality experience definitely recommend them to your friends.


Debra F.
Chula Vista, CA
via Yelp 10/12/2016


I just purchased my first home. It is a fixer upper, and I was excited about getting started. After doing the initial walk through, I realized that my plans for carpeting and tile were going to have to be postponed. We had a major plumbing issue. It took several weeks, but when I called back, they ordered the materials and came in and installed everything for the original price that I was quoted. I am so happy to have found a company that is easy to work with and does a beautiful job.


Ettie N.
San Diego, CA
via Yelp 9/17/2016


My wife and I are extremely pleased with Flooring Creations. Gus was very friendly, courteous and easy to work with the entire time. His great team did an excellent job installing beautiful wood floors in our home. We found fair, reasonable pricing with no hidden costs. The installation was even completed one day earlier than scheduled. We would recommend Flooring Creations to anyone considering new flooring and would not hesitate using them again.


John G.
San Diego, CA
via Yelp 9/17/2016


We had a great experience with Flooring Creations! I’m not design oriented and they were very helpful – recommended some options, all reasonable. Then they had to deal with the property management office and navigate around the HOA requirements — they handled all of that for me. Following that, the installation was fast and efficient and the new floors look wonderful. I will definitely use them again!


Jole A.
Los Angeles, CA
via Yelp 9/17/2016


My husband and I wanted to tear up ALL the flooring (carpet, tile and wood) on the first floor of our home and replace every room with the same thing — either tile or wood. We visited many stores up and down Mira Mar and in the San Diego to get an idea of what products are out there. We ended up using ‘Flooring Creations’ and I am so happy that we did. Gustavo is professional, patient and honest–something you rarely find these days. He had some great suggestions and ideas for us, which we appreciated. We were confident that he was giving us a fair deal on the tile we purchased. The job took about 9-10 days. The team (Mario, Oz and Pedro) were always on time, always in a good mood, and worked hard all day long and with good attitudes. Our finished product is wonderful and we would not hesitate to recommend them to our family and friends.


Teri P.
El Cajon, CA
via Yelp 9/4/2016


WOW! I have such good things to say about this experience, and am so impressed with this company.

First, a review about Gus, who seemed out of the gate, genuinely concerned about our project, and the things that were important to us. Gus seemed during the bidding stage of our project smart, humble, and kind. Throughout the duration of our project, our initial impression of Gus was proven correct, he is IN FACT all of those things,

Gus was NOT the lowest bid we received, but he was close enough, and was leaps and bounds more professional than the other three bidders we worked with. He told us the truth, instead of what we might want to hear, and there were no surprises during the project.

Secondly, Gus’s crew was awesome. Mario and Oz did an amazing job on our floors, and better yet, they finished two days early!

We are so impressed with this company, and heartily recommend them to ANYONE who has an upcoming flooring project.


Angie G.
Carlsbad, CA
via Yelp 9/2/2016


We are more than pleased with the over all experience we received from the Flooring Creation team. The workmanship is topnotch, they were quick and held to their promised installation date. We would highly recommend them!!


Chris P.
San Diego, CA
via Yelp 8/11/2016


Not sure if this showed up on yelp for public view, so reposting…

Gus at Flooring Creations gave me wonderful ideas on my bathroom tile flooring. I was looking at “regular” look for flooring but he showed me an industrial look that complimented my existing wood flooring in my living room. He also gave me a wonderful idea for an additional bathroom that I wouldn’t have looked at otherwise. I am super pleased with his service and ideas and would recommend Flooring Creations to family and friends.


Stephanie W.
San Diego, CA
via Yelp 8/7/2016


Excellent experience buying new carpet and getting it installed with Flooring Creations. A family owned local business that provided a quality carpet, outstanding customer service, and at a competitive price. Gus jr. was helpful with the carpet selection process and was not rushing to make the sale. He genuinely wanted me to find the right style and color of carpet for my home. Gus sr. came out to measure for the carpet and explained how the carpet would look with the existing wall color and natural light. Their installers were friendly, professional, and did a good job installing the carpet. I will return for future flooring needs.


A. B.
San Diego, CA
via Yelp 7/31/2016


We had Flooring Creations install hardwood in our dining room 3 years ago and loved their work so much that we just had them do 3 more rooms. We could not be happier with everything from the great customer service, fair pricing, excellent variety of flooring and on-time scheduling! In one room we were trying to match some existing travertine tile and Gus made the extra effort to find the best match–he did it! We love the installation (no transition strips–they were able to butt the wood to the travertine) and the installers are all so nice, on-time and there was no mess for us to clean up. Gus came by a couple of days after installation to see the work and be sure we were completely happy–excellent follow up. Really great people to do business with!


Linda S.
San Diego, CA
via Yelp 7/20/2016


My wife and I used Gus and his team for laminate flooring on our condo. We were so happy with the results that I recommended them for flooring in the office I worked at, again – great results. Then, when my wife and I moved to a larger home I went to Gus and his team at Flooring Creations again. My house had an add-on with an unlevel floor. VERY unlevel. Flooring creations leveled it and our new floors look fantastic.

Having used them three times I can say they provide consistent quality work.

Highly recommend.


Marc H.
San Diego, CA
via Yelp 7/15/2016


Flooring Creations did an excellent job on installing our wood flooring in our high rise unit. From the day we walked in Gus, Gus Jr & Andrea made the process of deciding what to do made it simple & easy. They are knowledgeable & have the customer in mind every step of the way. The install went like clockwork. The time allocated for the install was spot on & the crew was pleasant, professional & knowledgeable. They were always willing to answer questions & fulfill all our requests. When complete the did a good job of cleaning up & made sure we were fully satisfied. I would & will recommend them to anyone who needs a new floor. I requested they be placed on the approved flooring firm for our high rise. Excellent company!


Tony S.
Glendale, AZ
via Yelp 7/1/2016


Re-posting my review because it was taken down for some reason – but Gus deserves the credit for his hard work and excellent results!

My husband and I just had an amazing experience with this company. The customer service was incredible from the initial meeting through the installation. We purchased a new home and wanted to change out the flooring. We could not make up our mind on the tile and Gus was incredibly helpful and not afraid to offer his input on what would look best in our home. He met us out at the house with samples of the tile we were looking at, as well as other similar options, and even let us pick up sample boards (rather than a small cut of tile) to take out to our place at a later date. Not to mention the daily emails he received with questions on layout and color. He was always responsive and helpful. He also provided us with references who had installed the tile we were looking at to reassure us how it would look when installed. The references had nothing but great things to say and sent us pictures right away of the finished product.

We also ordered carpeting from him and through a manufacturing issue, the carpet was backordered and would not be available until after our move-in date. Gus and others in his store spent hours on the phone tracking down available options for us and had them waiting when we arrived at the store. He was able to get us a replacement carpet (which ended up looking better than the original one would have) ordered and installed in time for our move.

When it comes to the installation, it was all as smooth as the selection process. Gus was out at our house the first morning of the install walking through with his guys to make sure they knew the layout and the scope of the job. He also hires complete professionals. They were always on time and worked the hours they needed to remain on schedule. We had a tight schedule but everything was right on. I cannot say enough good things about this company. If you are not sure what you want, this is definitely the place to go. He will help you from the beginning and see it through until everything is complete. I will definitely be back whenever we need new flooring.


Julie T.
San Diego, CA
via Yelp 5/3/2016


My husband and I just had an amazing experience with this company. The customer service was incredible from the initial meeting through the installation. We purchased a new home and wanted to change out the flooring. We could not make up our minds on the tile and Gus was incredibly helpful and not afraid to offer his input on what would look best in our home. He met us out at the house with samples of the tile we were looking at, as well as other similar options, and even let us pick up sample boards (rather than a small cut of tile) to take out to our place at a later date. Not to mention the daily emails he received with questions on layout and color. He was always responsive and helpful. He also provided us with references who had installed the tile we were looking at to reassure us how it would look when installed. The references had nothing but great things to say and sent us pictures right away of the finished product. We also ordered carpeting from him and through a manufacturing issue, the carpet was backordered and would not be available until after our move-in date. Gus and others in his store spent hours on the phone tracking down available options for us and had them waiting when we arrived at the store. He was able to get us a replacement carpet (which ended up looking better than the original one would have) ordered and installed in time for our move. When it comes to the installation, it was all as smooth as the selection process. Gus was out at our house the first morning of the install walking through with his guys to make sure they knew the layout and the scope of the job. He also hires complete professionals. They were always on time and worked the hours they needed to remain on schedule. We had a tight schedule but everything was right on. I cannot say enough good things about this company. If you are not sure what you want, this is definitely the place to go. He will help you from the beginning and see it through until everything is complete. I will definitely be back whenever we need new flooring.


Julie T.
San Diego, CA
via Yelp 6/24/2013


Very impressed with Flooring Creations. Andrea was very helpful when we first visited their location, gave us ideas and wasn’t trying to sell us anything. We shopped around and eventually came back to Flooring Creations for our tile. We found a tile we liked that they didn’t carry, but no problem, they were able to provide it for us. Gus booked our install date and their installers (Mario and Oz) were punctual and very good at what they did. Our tile came out great, everything went smoother than expected. I was apprehensive to hand over a cash deposit and wait for the install, but Gus (the owner of the company) is a man of his word and all his people are honest and trustworthy. I know we went with the right company.


Kevin M.
San Diego, CA
via Yelp 4/28/2016


My review keeps getting filtered, but I think it’s important to provide my feedback on the service and quality of work we received. Gus did a great job on providing an accurate quote and answering questions in the store and on the phone and Mario and his team of installers cared for the quality of work and it showed on the final product. They were very helpful with small details that we hadn’t considered like helping us pick grout color, explaining why they made certain recommendations. The floors look beautiful and the baseboards which Flooring Creations also installed throughout the house came out perfect. High quality of work and great customer service.


Alec P.
San Diego, CA
via Yelp 4/26/2016


Gus and his team did a great job on our tile floors, this review is long overdue. Other than a timing issue with the materials, which pushed the job back past the original finish date, everything was great. Mario and his team cared for the quality of work and it showed on the final product. They were very helpful with small details that we hadn’t considered like helping us pick grout color, explaining why they made certain recommendations. We listened and let them do what they recommended and the floors are beautiful. They also installed baseboards throughout the house which came out perfect. High quality of work and great customer service.


Alec P.
San Diego, CA
via Yelp 4/22/2016


If you are thinking about flooring options, go see Gus, or any of the other staff, at Flooring Creations! They installed carpet and laminate for us 13 years ago. Based on that experience and because we like to support local family community business, we worked with them again. The showroom is easy to find, they are super helpful, and the installation process went great! Love our new carpet!! Thank you Gus and Flooring Creations! 🙂


Ruth B.
San Diego, CA
via Yelp 1/8/2016


I needed to re-carpet my stairwell and found the reviews on Yelp for this place, after being mostly ignored at Lowe’s and Home Depot. I dropped by and was immediately helped by Gus Jr. He did not pressure me to buy the most expensive carpet but explained the advantages/disadvantages of each type of carpet. I selected the carpet and color, Gus Jr. came to measure as scheduled, and it arrived precisely on time. They were able to schedule the installation with a very quick turnaround time. The two installers arrived on time, were pleasant, efficient, identified and allowed me to do some cleaning from a pet accident before proceeding ahead. The installed it in record time – I was amazed how quick and efficient they were. They cleaned up both inside and outside my home. Most importantly, they did an outstanding job in joining up with the wooden step at the top and along the sides of the steps.


T. H.
San Diego, CA
via Yelp 10/3/2015


We just had FC install porcelain tile in our living room, kitchen, hallway and bathrooms, and we are so happy with the quality of the tile itself as well as the installation. FC has a beautiful showroom and they did a phenomenal job of helping us pick out all the right materials and colors to compliment our decor. They are so courteous and professional we couldn’t be happier. The back splashes for our kitchen and bar as well as carpet for the bedrooms will be going in next. I would definitely recommend FC!


Steve N.
San Diego, CA
via Yelp 9/5/2015


We went into the showroom at Flooring Creations to look for carpet for our upstairs bedrooms and hallway. We were helped by Gus Jr. Who was extremely pleasant and knowledgeable. He showed us a lot of options and helped explain the differences between various carpets that would meet our needs.

The installation was very smooth and the guys did a great job.

All in all a great family run business. I highly recommend them.


Alan R.
Chula Vista, CA
via Yelp 8/1/2015


We had an overall excellent customer experience from start to finish. Meet and greet was very helpful, Gus Jr. was able to help us find a color, style, and brand that best suited our needs. We were able to get our high quality carpet in a timely matter for a great price. The installers were fast, clean, and friendly. The owner followed up with us afterwards. We look forward to using them again for future projects.


Katherine L.
Linda Vista, CA
via Yelp 7/27/2015


Flooring Creations did a fantastic job from beginning to end. Andrea had excellent suggestions and helped me pick out flooring that would go perfectly with my existing cabinets and counters. The installation went very smoothly and the results are beautiful. Gus made sure I was satisfied with all aspects of the project.


Megan C.
San Diego, CA
via Yelp 7/15/2015


We would give Flooring Creations 10+ stars if it was possible. We are so pleased with every part of our experience with this flooring company. Gus, the store owner, personally helped us find the perfect carpet for our home. He is very knowledgeable about his products and took the time to recommend a carpet that would be best for our family of six. Gus also came out to our house to help us select a carpet color that would go well with our paint and furniture.

The install was complete in a day, and the carpet looks and feels amazing! We are one happy family!!! Thank you Gus and all of the Flooring Creation staff for being so patient, kind, and professional. We will be recommending Flooring Creations to all of our family and friends!


Christina J.
Chula Vista, CA
via Yelp 7/7/2015


Yet another 5-star installation! (I’d give them a 6 or 7 if I could!) Gus was incredibly helpful in choosing flooring, countertop and backsplash; his suggestions were so much better than my original thoughts and he helped me lay out the kitchen in a logical manner. And his suggestions for new floor tile to work with my laminate flooring were perfect.

I love, love, love my new quartz countertop! When I made a last-minute change to the backsplash and trim, changes were made with no question and the new tile was here in two days. The installers were on time, friendly, and cleaned up quickly. They were even careful to be sure the animals were in another room so they couldn’t escape through the open doors as the work was done.

My laminate floors also had water damage (from the previous owner). In just minutes the installers popped out the flooring and replaced it with extra boards that had been left when the house was sold. New kitchen counters, backsplash, and flooring … all the laminate fixed in the dining/living areas … and they’ve already done by bathroom, patio and fireplace. Gus (and team) you’ve made my home so beautiful! Thank you!


K. F.
San Diego, CA
via Yelp 6/29/2015


Outstanding customer service, large selection in my price range (which was low) and beautiful install of tile. Ten days after I placed my order (tile had to be ordered), the tile was installed and I was enjoying my new patio. The installers were on time, polite and did a great job cleaning up their work areas. I couldn’t be happier and highly recommend them. Their prices were comparable to buying the tile, lugging it home and finding my own installer … and since I have gone through this before, I was very happy to find a place that would do it all within my budget. By the way, they were recommended by two different friends who also used them. I will definitely be calling them for my next project, which will be new tile around my fireplace!


K. F.
San Diego, CA
via Yelp 7/28/2012


A friend recommended Gus and we couldn’t be happier. We first talked in the showroom when we were in escrow on a new home that would need some work. We wanted to see how much hardwood floors would cost (to replace 15-year old carpet and tile). Gus came out on the day of the home inspection to measure and see the home. Then when we went back to the showroom, he could envision the space and give us advice. We had to bring our two kids with us, and of course that is always distracting, but Gus and his team were very patient. They even have a little play area in the back where our girls could play while we laid all the different samples on the floor to discern our options. Gus gave us different bids (one for everything, one for downstairs only, one for common areas only, etc), which is time consuming on his part but really helped us figure out what could fit in our budget. We are so pleased and highly recommend this company.


Emily B.
San Diego, CA
via Yelp 6/23/2015


Professional customer service and excellent quality workmanship and I recommend company for flooring work.


Ryan M.
Goodyear, AZ
via Yelp 6/10/2015


After being in our home for a couple of years (and hating the floors every second) we decided to take the plunge and fix the problem. Flooring Creations was not the only place we considered for the job, but our experience with them far surpassed our experience everywhere else. When we walked into their showroom, we had no idea what we really wanted and Andrea took us through the process of selecting the perfect colors to compliment the various colors in our home. The impressive thing is that she was able to do this right there in the showroom with pictures on our phones! We had to make a few changes to our selections and both Andrea and Gus were able to accommodate us without missing a beat. Do yourself a favor and skip the endless searching, just go to Flooring Creations.


Walter F.
San Diego, CA
via Yelp 6/10/2015


Gustavo and team did a great job and it was a pleasure to work with them. Great selection of wood and marble at competitive prices, and they went out of their way to help us over various hurdles in the selection process. Hugo’s team did an excellent job with the installation, were very professional and pleasant to have around. My husband and I both work from home, and we were able to continue working throughout the installation process.


Jena J.
La Jolla, CA
via Yelp 5/19/2015


Gus and his team did an Excellent job replacing our painted concrete floors with Tiled floors. The pricing was good and they were very efficient. The entire job was done in a week and a half. That included 3 and a half baths, a kitchen and a large area in our Great Room.

We Highly recommend them and will definitely call them back for any additional flooring needs.


Teri L.
Jamul, CA
via Yelp 5/17/2015


I am the owner of a 1960s home that has amazing bones but less than desirable finishes. After years of prior owners the home had two different types of linoleum, carpeting on top of carpeting and indestructible terrazo tile. The height differential between the floor surfaces varied as much as an 1/2 inch. I chose Flooring Creations after getting estimates from several larger name flooring suppliers, based on the company’s excellent reviews, knowledgeable staff and quality product.

I had two conditions for Gus, (1) I wanted a smooth transition between the new tile and wood (no T moldings); and (2), I wanted to be able to do the flooring in stages. During the 1st stage Gus made recommendations that were not only logistically smart but visually appeasing. The recommendations took into account the anticipation that wood would eventually be installed. A year later I returned to Gus for the second stage consisting of wood. Gus again made recommendations that addressed some difficult conditions concerning the layout of the home.

Flooring Creations has now completed my entire home and the final product is amazing. As requested the transition from tile to wood is perfect (no T moldings needed) and the entire process went smoothly thanks in large part to the knowledgeable staff and great communication.

Gus is an expert in his field and the installers are true craftsmen.


Tiffany S.
San Diego, CA
via Yelp 4/1/2015


Working with Gustavo and Andrea of Flooring creations was a real pleasure. We wanted to install new floors in our new house, but had many ideas and we needed help to decide among them.
Before deciding to work with them, we visited several other showrooms and we ended up choosing them because what they offered both in price and choices, as well as for their friendly and non-pressure approach. We visited their shop several times to explore different options and each time they were very patient and answered all our questions. Andrea was very knowledgeable and respectful, asking many questions to understand what we wanted. She made several suggestions that helped us to make our final choices. Gustavo was extremely helpful with the technical and logistic parts of the project. We ended up combining ceramic tile with a border of laminate material. Once the contract was signed and the crew assigned, they kept us informed of the progress via email and Google calendar. The crew was very well organized, careful and clean. Once they removed the old carpet and made the design, they explained us what their plan was. We were impressed by how much attention they paid to small details that were key to make the floors look good.

They finished the work ahead of time and their work was impressive. We have received many compliments for how the floors look. I highly recommend Flooring Creations services.


Fernando V.
San Diego, CA
via Yelp 3/29/2015


After moving to San Diego from out of state, I was very happy to come across these guys. They are extremely professional and some of the nicest people you will meet.

They have a great selection of flooring and very competitive prices.

We liked them so much we had them back to re-install the same floor a year later after some water damage from an upstairs neighbor ruined our first floor. The re-install went flawless and you cannot even tell half of the floor was installed at a different time.

They sent Hugo to install the floor both times and he was great. On-time, professional, high attention to detail, and finished the job on time.

I am a very happy customer and will be back any time I need another floor.


Chris K.
San Diego, CA
via Yelp 3/13/2015


Amazing communication with great customer service! Gus was very attentive to any of our concerns and text me back in a timely manner. Their quotes were even cheaper than 3 other places we got quotes from.


Dustin L.
Carson, CA
via Yelp 3/10/2015


Well, as a lot of people who don’t know a lot about carpet I started at Lowe’s and HD. After getting an estimate that had about $1400 in uncharges from their “free” installation, I looked elsewhere. Believe all the great reviews, Flooring Creations saved me a lot of money, offered quality materials and expert installation. Gus Jr. even saved me extra money on the carpet by doing a better job of measuring and estimating than the other guys–nice! Next time I need any flooring, I’m starting here first.


Billy J.
Ranchita, CA
via Yelp 3/6/2015


This company is AMAZING! I had called about 4 other companies before Flooring Creations. The other companies wanted SOOOO much money. Sometimes the other companies never even returned my calls. I was about to give up on getting new carpets when I found Flooring Creations and thought, “why not give them a call?” First, the level of customer service at FC is phenomenal!!!! Super friendly and reliable!! I love the calendar events they send you to confirm appointments! Second, the price for the job was the best by far (over $1,000 cheaper than all the other quotes I had received). The carpets were installed about 2 weeks ago and I absolutely love them. It’s exactly what I wanted at the price I wanted. I am definitely recommending them to all my friends and family. Thank you Flooring Creations team!!


Michelle B.
San Diego, CA
via Yelp 2/27/2015


This is our second time working with Gus and all has been great. He helped us pick out a tile for our bathroom I never would have picked on my own and I love it! The installer was great. Our carpet is beautiful as well. We have wood coming in a couple of weeks and we are very excited. They have a good flooring selection and good pricing, and it is hard to find that combination in San Diego. We would definitely recommend!


Jessica N.
Poway, CA
via Yelp 2/1/2015


What I like about flooring creations when I walk in is the vibe, no pressure unlike other sales people, the staff is very friendly and take a genuine interest in making sure you choose the right product for you home vs. selling you whatever product. They will go the extra mile to ensure customer satisfaction. I highly recommend this place if your looking to put in new floors or even a project such as a bathroom, kitchen or counter tops.


Danny M.
Chula Vista, CA
via Yelp 1/28/2015


We had a wonderful experience with Gus and his staff. Every detail and concern was addressed from step to step. He takes pride in being so well rounded and we learned much along the way. Gus brought samples to our home to consult with us and his insights were amazing! ( See info / pictures on website!)

The crew was also great- on time, very neat/ organized and took good care of our belongings. We LOVE our floors and doing business with this crew was a pleasure.

You will be very happy! They are one of a kind.


Jane T.
San Diego, CA
via Yelp 1/16/2015


I used Flooring Creations 10 years ago…loved the staff and the workmanship. My hardwood floors are still as beautiful now as they were then! We used them again this month…for hardwood floors in our kitchen. Gus, Hugo, Andrea and every person I came into contact with were professional and so fantastic to deal with!!!
I can’t recommend them highly enough!!!
5 stars for sure!!!


Kathy P.
San Diego, CA
via Yelp 1/16/2015


We have been customers since 2003. We had a combination of carpeting and laminate flooring installed throughout our house. Gus and his team were just wonderful!!! Everything still looks great!

Recently, I wanted to change the floor covering in our master bedroom from carpet to laminate flooring. I spoke with Gus about my options because I wanted a laminate that would blend with our existing laminate flooring that is in the hallway. Gus came by, measured and took pictures of the existing flooring and within approx. one week, with Gus’s help; we now have beautiful laminate flooring in the master bedroom.

Gus Jr. and Andrea and the installers were also wonderful and great to work with. What a great team!! I will continue to use Flooring Creations for future projects.


Lynn P.
San Diego, CA
via Yelp 12/3/2014


Thank you to Gus, Trevor, and team for all their help with our new floors! We had a few special requests for our new flooring and their team did a great job accommodating everything. Gus was extremely helpful in picking out the tile and made the whole process very easy! Trevor and his crew were on time each day and were very considerate of our home. Thank you again!!!


Janet C.
San Diego, CA
via Yelp 5/18/2014


Flooring Creations just installed a Luxury Vinyl Plank product in our kitchen. The floor looks great! From our initial meeting with Gus, and his expert advice, to the service provided by the installers, our experience was exceptional. We highly recommend Flooring Creations, and we fully intend to use them again for our next flooring need.


Barbara M.
San Diego, CA
via Yelp 5/11/2014


I got flooring done a long time ago from them and it was beautiful, it was really professional and well done! I wanted laminate flooring upstairs and I remembered about this company and immediately contacted them. Hugo and his assistant were so nice and professional and they did their job really fast. I recommend Gus and his company 100%. They also speak spanish!


Laura E.
Chula Vista, CA
via Yelp 3/31/2014


Floor looks beautiful. I found the price fair and both the workers and owner very nice to deal with.


Lynne S.
San Diego, CA
via Yelp 2/1/2014


Labor day weekend we walked into the store. My husband and I received excellent customer service from Gustavo Morgutia while there. Later the next day we rented a few wood floor samples to take home – the folks at Flooring Creations were very happy and helpful to loan us the samples. Our decision was made and a few days later Gustavo came to our house and took the measurements. We were very satisfied with the customer service we received from the beginning to the end. The working guys who came to remove the carpet and install the hardwood floors were very professional and very courteous to us all. I look forward to doing business with them again in the near future as we have other plans in waiting.


James S.
Chula Vista, CA
via Yelp 10/14/2013


I was looking for some tile and had great customer service from Gus Sr. His son works there too.He was very patient and assisted my wife and I with our bathroom remodel. He was a good listener and added his expertise to help us come up with the best product and layout based on our input. He even referred us to a good tile setter that did some special cuts for us. It was a pleasure doing business with him. He was on time, professional, and he followed through with his work.
Old school customer service. Just what we needed.
Thank you!


Matt S.
San Diego, CA
via Yelp 9/29/2013


We were thrilled with Flooring Creations. We weren’t exactly sure what we wanted/needed when we went in, and were immediately impressed with the service. Instead of trying to “up-sell” us, Gus listened carefully to us then told us it was probably best for us to start with carpet – the least expensive choice! It was really nice to know he cared more about meeting our needs than making extra money off of us.

Gus was also extremely helpful when it came to choosing the right carpet – he has an eye for color and I kind of felt like I got some free interior decorating with the deal! He looked at our couch and helped us match tones correctly.

The whole process was easy, supportive, and fast – and the end result is completely gorgeous! I am looking forward to using Flooring Creations for both hardwood and tile in the future. Nothing is better than excellent service and years of expertise!!


Julie K.
San Diego, CA
via Yelp 9/25/2013


I’ve used Gus at flooring creations over the years and have developed an excellent business relationship. He’s done work on my rentals and personal-family residences too. Most recently they installed laminate flooring in my father’s rancho bernardo home. The showroom design, layout, installation, and follow up inspection keep me coming back to Gus at flooring creations.


Gregory C.
La Jolla, CA
via Yelp 9/5/2013


We had an unbelievable experience with Gus at Flooring Creations. We desperately needed to install new carpet for a new tenant with only 1 week to spare. Gus scheduled a next day estimate and put a rush order on the materials. He was very professional and extremely knowledgeable on his products, especially with HOA requirements for flooring. He was very attentive to our needs and he followed up regularly. He was able to ensure the materials were HOA approved, and we had brand new carpet installed within 7 days of our first meeting. I still can’t believe it! We will definitely recommend Flooring Creations to our clients and will use them again for our future flooring needs.


Guthrie M.
San Diego, CA
via Yelp 8/18/2013


Gus and his team did an amazing job! We searched several flooring options, including Coles, and Home Depot. No one gave us the time and personal attention as Gus did. Gus is the owner and Gus (Jr.) is his son that also works there. They were able to come very close to the prices that other competitors were able to provide, however Flooring Creations were able to do several upgrades that other companies would have taken twice as long to complete and would have charged us double! Gus’s team was clean, very courteous and on time! We had asked twice to move up our installation date and without blinking, they made it happen with only 4 days notice! They had completed our home in 4 days, (other companies said 7-10 days). We met the 4 workers that were in our home doing both carpet and Laminate flooring installation and demo. They called me in the morning to let me know when they arrived and called me when they locked up and gave me an update on what was completed that day. They also offer great guarantees that gives us (the buyer) piece of mind when spending such a large amount of money on these products. I would totally recommend Flooring Creations to anyone looking to remodel! Amazing customer service, and a true family owned business with good ethics and morals.


Shannon C.
San Diego, CA
via Yelp 8/8/2013


Great selection and good customer service. My tile was in 2 days prior to the promised delivery date which enabled me to get my remodel done quicker. I know where to go next time for my tile needs.


Dylan W.
San Diego, CA
via Yelp 7/24/2013


Me and my wife experienced a slab leak in our home, which ruined all of our existing floors. So out we set to shop for new flooring, we visited both Lowes and Home depot first and were unable to find the products and help that we needed. A family member recommended Flooring Creations to us and we decided to give them a try. We called first and spoke with Gus. He insisted on coming to our home first so he could see what he was working with, that turned out to be a great idea as he measured our home and took notes of all the color & style elements that he would have to work with. So when we came into the showroom he knew exactly what to show us and he was able to give us exact pricing on our project as well.

We were a bit surprised at his approach which seemed very focused on color & decor, his prices were very competitive with Home Depot and Lowes, but his help was over and above what we expected. We did purchase our new hardwood and tile floors from Gus at Flooring Creations, and they were installed in a very professional manner as Gus said they would be. We have become a fan of Flooring Creations and we will recommend them to all of our friends and family members, Thank You Gus for helping make such a bad situation better.


Tom J.
San Diego, CA
via Yelp 12/24/2011


My husband and I stumbled upon Flooring Creations after countless let downs at previous Morena boulevard stores. Distraught trying to remodel our master bathroom, we were pleasantly surprised upon meeting Gus.

Flooring Creations stood out from the rest when we were enthusiastically greeted as we walked in. Gus spent several hours not only helping us pick material but also educating us on decor techniques. He gave us numerous design ideas and ultimately designed our entire bath!

After Gus personally came to our home to measure, we signed a contract for materials and installation that day and we couldn’t be happier. Gus’ assistant, Sinda, immediately ordered our materials and scheduled the install. Throughout the job, she kept in contact with us and made sure we were happy and everything was running smoothly.

Gus’ installation crew were top notch! Very professional, polite and efficient. They gutted, prepped and installed in a record time. We needed a few minor touch ups after the installation was complete and Gus happily scheduled his crew to fix them.

Our bathroom is beautiful! We can’t thank Gus enough.

Bottom line: I highly recommend Flooring Creations and I am looking forward to working with Gus again for our future remodels.


Geneva H.
San Diego, CA
via Yelp 12/10/2011


Gus, Sr. was so helpful to us; he really did help us pick the perfect tile. Flooring Creations came recommended and after months of searching for kitchen tile we landed here. Within one hour we walked out with a choice, thought about it and then had Gus come out and measure. He was pretty spot on, and we weren’t so we were thrilled he came all the way to Vista to measure properly. The tile installers he recommended were excellent (Mario, thank you and Miguel did the grouting). They know what they’re doing and they seem to really care about how they do it. I am so happy with my new flooring!!! Thanks to all of you! We will definitely be back in the future as I can’t imagine going anywhere else for such service and selection. Thank you, thank you, thank you!


Elyse
via Google Reviews


My wife and I had a great experience with Gus and his team at Flooring Creations. We used them to replace the carpet in two bedrooms in our downtown SD condo. From Tonya at the front desk, to salesmen Gus Jr. and his father, their customer service, product selection, and assistance picking the right carpet was all excellent. We definitely felt less overwhelmed and more appreciated there than at the larger flooring store across the street. Almost as important, they were able to recommend a hard working and conscientious installer as well. I highly recommend them!


Michael Lepore Jr.
via Google Reviews


We recently enjoyed another outstanding experience with Gus and his team. We have purchased from Flooring Creations multiple times throughout the years and we have always been very impressed and pleased by Gus and his team. For our current master bathroom remodel project, Gus helped us with the overall design and selection of materials. This type of large project can be frustrating, but Gus helped us throughout the entire process and we were actually done slightly ahead of schedule. We highly recommend Flooring Creations!


Cesar Martinez
via Google Reviews


Gus and his son were amazing! They were patient in helping me pick out my beautiful new floors. After finding the one I liked, Gus junior found an identical product that saved me several hundred dollars. The installers they recommended did a wonderful job and finished ahead of schedule. I highly recommend Flooring Creations to anyone who is looking for new floors.


Deborah Ellis
via Google Reviews


Friends recommended we look at Flooring Creations when we wanted to replace our wall to wall carpet. They have used FC three separate times and rave about the quality of the service. My wife and I met with owner Gus and it was just like our friends said. Completely professional, straightforward and knowledgeable. Our carpet is in and it is beautiful. Thank you, Gus, Gus, and Tonya. Now we owe our friends dinner—their advice was spot on! GT in RB


Gregory Thompson
via Google Reviews


This is the 2nd time we go to Flooring Creations for our flooring. My husband and I are very picky when it comes to our home so it took us some time to decide what we wanted for our flooring. Gus was patient and very helpful in helping us decide what we wanted from the material to the color. We were very happy with the end result, again! If we ever move again we’ll definitely be calling Gus again!


Nadia
via Google Reviews


My wife and I were referred to Flooring Creations by our realtor. Gus Sr was personable and professional, and immediately put us at ease. When he found out he was the first flooring vendor we’d met with, he told us he usually preferred to be the last stop shop because of his ability to provide the best products and service. Boy was he right!

After making some design choices at Flooring Creations, we found no one who could match Gus Sr’s selections and pricing. He also took the time to “educate us” on the differences in the quality of flooring and carpet options currently available in the marketplace.

Gus Jr was a pleasure to work with also! We love the look and feel of our new LVP floor!


Clyde Gaines
via Google Reviews


Gus runs a wonderful company with wonderful product and employees. There is such a great selection to choose from. We went to what seemed like 100 flooring stores one weekend. This store was our last stop. I wish it had been our first! They had what we wanted and at the best price. They are super helpful with all aspects of choosing the right floor. Our new home has beautiful new floors throughout & we will be going back soon to do my dad’s floors in his house.


Carisa Hackworth
via Google Reviews


We are so happy to have our home redone by Flooring Creations, Inc. On our first visit, Gus Jr worked with us and helped us pick out the perfect flooring for our home. In addition to the floors, Gus Jr helped us choose a countertop, backsplash tile and fireplace tile. The colors work great together! Then when it came time to schedule the work, Gus Sr stepped in to help coordinate the projects. Gus Sr made sure all the materials were ready when the contractors started work. The vinyl and tile installers were friendly, professional and willing to do a little extra to ensure that we were satisfied with their work. The carpet installers were quick and efficient.

As you can see from a few pictures, our home looks wonderful and we cannot thank Flooring Creations enough for all they have done!


Simon Magbuhat
via Google Reviews


My wife and I have been going to Flooring Creations for our floors for the last 12 years. Gus Morgutia is the consummate salesman. He goes the extra mile to ensure his customers get the best possible service. We’ve purchased three sets of flooring with Flooring Creations and each time we have been 100% satisfied. Gus Morgutia takes the time to customize each purchase, even coming out to the home to measure and consult. He presents excellent options so you walk out of the store knowing you got exactly what you wanted. A family run business, Gus Jr. is also an excellent salesperson, quickly presenting great combinations of flooring and tile. We will only shop for flooring at Flooring Creations and we hope they stay in business for a long time!


Kendall Amerige
via Google Reviews


Excellent customer service! Gus helped us pick out tile for our floor and shower that was perfect! Highly recommend To go see Gus!


Michael Ward
via Google Reviews


Gus and his son provided great service and product knowledge when shopping for flooring. They helped find a quality acoustic underlayment required for my flooring. All materials were high quality and delivered quickly. They were also able to recommend a very good installer. I’d recommend Flooring Creations to friends and family.


Ed O’Leary
via Google Reviews


We had a great experience with flooring creations. They were super helpful and they even put us in contact with great Installers. We would definitely recommend them to any of our friends. Everything was on time and all was executed Exactly as described as it would happen.


Alfred Lopez
via Google Reviews


After seeing many flooring products at multiple flooring companies, it was easy to choose Flooring Creations. Gus and his son Gus are very knowledgeable regarding flooring options, there applications, uses and installation. Their sales approach is thoughtful and based on the education of the customer on their products. We were looking for high quality vinyl plank products in a non-wood like pattern. They had several in a large format (2′ X 4″) — we went home with 2 actual size samples — and made a decision in a day. I would definitely recommend Flooring Creations.


James Price
via Google Reviews


Gus is the best! This is the second time I purchased from his company. He is kind, patient, can work within a small budget, helps with color and gives his honest opinion. The purchase and installation were both first rate. There are plenty of carpet stores in town, but working with Gus is the most enjoyable. You won’t be disappointed in the service, quality and ” no pressure ” environment.


Luci Rudy
via Google Reviews


We researched local flooring stores and felt a great vibe when we checked out Flooring Creations. Gus Jr. was extremely helpful up front and provided some great design ideas – particularly for replacing the carpet on our steps. We wound up replacing all the flooring in our upstairs with vinyl plank, along with installing the same on our steps using bullnose. We are extremely pleased with the final product and recommend considering this product. (Had this been available 15 years ago, we would have installed this instead of laminate.) The total cost was very close to the estimate on their website, which gave us some confidence in their marketing. We found places that offered cheaper options, but given the amount of time we expect to use this flooring, we opted to weigh quality and reputation heavily in our value determination. Flooring Creations does not install the product, but Gus recommended some excellent installers to work with, and we were very happy with the job Daniel did.


Robert Wickett
via Google Reviews


A great flooring and countertop store with very personalized service. Process usually beat other stores and the owners know the business. They don’t sell you a bill of goods but help you choose what’s best in your situation.


Tracy Crider
via Google Reviews


This is the second house we went to Flooring Creations for flooring. This time we also added countertops and backsplashes. Gus new our style from the last house and visited our new house to get a design idea. With Gus’s design eye it made it easy for us to narrow down choices. Flooring Creations does not install. However, Gus was able to recommend excellent installers. The project progressed in an efficient and rapid manner. All the products arrived on or before they were needed. The finished product is beautiful and has made my wife and I very happy. Gus is the best.


Mark Haas
via Google Reviews


Flooring Creations has a customer for life! Gus (Owner) and Gus Jr. (Owner’s son) at Flooring Creations are the dynamic duo of the flooring business in San Diego. If you are looking for wood/”wood” flooring, tile and/or backsplash, no need to shop anywhere else. FULL STOP.

We recently purchased a new construction home from a large builder, and decided not to upgrade our flooring and kitchen splash through them (their prices were outrageous and some of what we wanted, they could not do). After getting burned by flooring contractors in a remodel of our previous home, we researched a lot of flooring companies this time around, A LOT. We found Flooring Creations right here on Google, and based on their high rating decided to go in for a consult. Boy, did we make the right choice.

Our first impressions of Gus & Jr. were that they were both warm, welcoming, patient and knowledgeable. Finding the right flooring for your home can be daunting. There are endless combinations of colors, patterns, grains, materials and price-points which are all interdependent on your use, taste and budget. Also, we always think you never really know what something is going to look like, until it is in your home, and then it is too late. Gus & Jr. were very patient, and spent an hour or two with us explaining all the differences between wood, porcelain tile, laminate and vinyl and why one is not necessarily better than the other.

We were toggling between porcelain “wood” tiles, and vinyl. When we decided that luxury vinyl was what we wanted, Gus again took a lot of time making sure we understood all the nuances between the different vinyl manufacturers he carried and because we have a 80 lb golden retriever (picture attached), spending a bit more (a few cents per foot) up front on a higher quality plank (20 mil), would pay huge dividends in the long term.

The same was true for our kitchen splash and bathroom floor tile (pictures attached). During the 4 month construction process, we reversed course several times on budget, materials and install dates (there are ALWAYS delays in construction). Each time Gus was friendly, patient, and accommodating. Using his 30+ years in the industry, Gus even helped us save money on several occasions in ways that never occurred to us.

They even recommended a wonderful installer to us. Mario handled the install for the entire house and was so organized, talented, efficient and trustworthy, we even gave him a key to our house!

During the install, we decided (very last minute) to switch from base shoe, to new baseboards throughout the entire house. I left a message for Gus at the store, and he called me WITHIN MINUTES while on vacation with his family to make sure we were able to get the materials we needed from his supplier.

What can I say? I cannot recommend Flooring Creations enough. Anyone who has ever gone through a build or remodel has more horror stories than they would like to share. It was so refreshing to find a company as professional as Flooring Creations. Gus & Jr. really take pride in what they do, and it shows.

Our floors look stunning. Most people who see it for the first time, cannot believe it is not real wood.

Thanks Gus & Jr!


Aydin Emami
via Google Reviews


I have worked with Gus for over 15 years on 4 different homes. Many of my friends have also used them in their homes over half a dozen times.


Ann Murphy
via Google Reviews


Highly recommended – Exceptional work at a reasonable cost

After requesting numerous quotes two months ago from contractors and businesses to tear out our existing fiberglass shower, install shower tile, redoing the flooring and plumbing fixtures, we were very impressed with the quote the company provided which outlined the cost for each task in detail. Out of all the quotes we received they were actually on the lesser end. In addition, they had a great selection of tile choices which made it easier for us to get everything completed with them.

We were very satisfied with our decision because we had an excellent overall experience with everyone in the company. From the beginning Gus was able to answer all of our questions and provide some excellent recommendations once he stopped by to look at the bathroom. After we received our quote we stopped in the store and worked with Andrea on selecting the tile. Andrea was amazing and we were very impressed with her overall knowledge; she was able to provide great recommendations and feedback. Andrea was absolutely wonderful to work with throughout the entire process!

Alberto was the onsite worker who completed the tile work for our home and he was very friendly and did an amazing job. We had a slight issue with the plumbing fixture at which we contacted Gus and he sent Alberto and another worker out immediately to fix it and made sure we were happy with the finished work.

From the beginning Andrea and Gus were incredibly responsive which I greatly appreciated. We had an amazing experience from start to finish and after working with several contractors on the condo this was a far better experience at the same low cost. I always recommend shopping around for different quotes but I am sure you will find this company as reasonable as we did.


Constance M.
via Google Reviews


The help made sure I was taken care of and I got everything I needed.


Villa La Jolla TCA
via Google Reviews


The best place to buy floors!


Hugo Pagaza
via Google Reviews


Great service , quality…would highly recommend!


Catherine Weaver
via Google Reviews